Privacy policy
Effective Date: February 9, 2026
At BOOKSHARBOUR LLC (“we”, “us”, or “our”), we design our services with your privacy and trust in mind. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make purchases through our website at www.booksharbour.com. We handle information in a way that is transparent, consistent with industry standards, and compliant with applicable laws.
Privacy Notice
This Privacy Policy applies to all visitors, users, and others who access our website and e-commerce services. By using our website or providing us with your personal information, you acknowledge that you consent to the practices described in this policy. If we make changes to this policy, we will post the revised version here with an updated effective date so you know what information we collect and how it is used.
Personal Information We Collect
We collect personal information from you in a few different ways:
Information You Provide Directly :
When you create an account, place an order, sign up for newsletters, or contact customer service, you may provide us with personal information such as your name, email address, shipping and billing addresses, phone number, account login details, and any other data you choose to share when interacting with us.
Information Automatically Collected :
When you visit www.booksharbour.com, we automatically collect certain information about your device and usage patterns, including your IP address, browser type, device type, pages viewed, and timestamps. We also use cookies and similar technologies to analyse how our site is used and to improve your experience.
How We Use Your Personal Information
We use the personal information we collect for the following business purposes: 1) To process and fulfill your orders, including payment processing and shipment of books. 2) To communicate with you about your orders, account, and customer support inquiries. 3) To send you marketing communications, newsletters, and promotions (you may opt out at any time). 4) To improve and personalise your experience on our website. 5) To detect, prevent, and respond to fraud, security incidents, or illegal activity. 6) To comply with legal obligations and enforce our terms and policies. We only use your personal information in ways that are consistent with the purpose for which it was collected, unless we first obtain your consent.
Cookies, Tracking Technologies, and Analytics
We use cookies, web beacons, pixels, and similar technologies to recognise your device, track user trends, and personalise your experience on our website. These technologies help us remember your preferences, keep track of your shopping cart, and analyse how our site is used. You can choose to disable cookies at any time through your browser settings. However, if you do so, your ability to use certain features of the site may be limited.
Orders, Surveys, and Promotions
From time to time, we may invite you to participate in surveys or promotions that help us improve our products and services. Participation is voluntary, and you may choose not to provide personal information in these contexts. Any data collected during surveys will be used only for the purposes outlined at the time of collection.
We Do Not Sell Your Personal Information
We understand that your personal information is valuable. We do not sell, rent, or lease your personal information to third parties for their marketing purposes. Your data is only shared as described in this policy or as required by law.
How We Share Information
We may share personal information with: 1) Service Providers: trusted third parties who assist us with payment processing, order fulfilment, shipping, hosting, analytics, and marketing services. 2) Legal and Safety Purposes: authorities in response to lawful requests, legal obligations, or to protect our rights, property, or safety. 3) Business Transfers: third parties in the event of a business sale, merger, reorganisation, or transfer of assets. 4) These third parties are contractually required to protect your personal information and may use it only for the purposes we specify.
Security of Your Data
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, use, or disclosure. Payment information submitted on our website is encrypted during transmission using secure protocols. While we strive to protect your information, no electronic transmission or storage is completely secure.
Privacy Rights
Depending on your location, you may have the right to: 1) Access the personal information we hold about you. 2) Request correction or deletion of your information. 3) Opt out of certain communications or marketing. 4) To exercise your rights, please contact us using the contact details below.
Privacy Rights of Non-U.S. Residents
If you are visiting our website from outside the United States, please note that your data may be transferred to, stored, and processed in the United States. Your privacy rights may vary depending on your local laws and regulations.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. When we make changes, we will update the “Effective Date” and post the revised policy on this page.
Contact Us
If you have questions about this Privacy Policy or wish to contact us about your personal information, you may reach us at:
BOOKSHARBOUR LLC
15 Pine Valley Pl
San Ramon, CA 94583
United States
📧 support@booksharbour.com
📞 +1 (520) 502-9323
