Refund policy

Return Window

We accept returns/exchange within 30 days of delivery.

To qualify for a return:

  • The book must be unused

  • In original condition

  • Free from markings or damage

Return Process

To initiate a return:

Email us within 10 days of delivery of the product at:
📧 support@booksharbour.com

Please include:

  • Order number

  • Book title

  • Reason for return

Return instructions will be provided once the request is reviewed.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

  • The item was damaged upon arrival

  • The incorrect item was shipped

Original shipping charges are non-refundable.

Refund Processing

Once the returned item is received and inspected:

  • Refunds are issued to the original payment method

  • Processing time: 5–10 business days

You will receive confirmation once the refund has been processed.

Exchanges

To initiate a exchange:

Email us within 10 days of delivery of the product at:
📧 support@booksharbour.com

We replace items only if they are:

  • Damaged

  • Defective

  • Incorrectly shipped