Refund policy
Return Window
We accept returns within 30 days of delivery.
To qualify for a return:
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The book must be unused
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In original condition
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Free from markings or damage
Return Process
To initiate a return:
Email us at:
ЁЯУз support@booksharbour.com
Please include:
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Order number
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Book title
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Reason for return
Return instructions will be provided once the request is reviewed.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
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The item was damaged upon arrival
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The incorrect item was shipped
Original shipping charges are non-refundable.
Refund Processing
Once the returned item is received and inspected:
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Refunds are issued to the original payment method
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Processing time: 5тАУ10 business days
You will receive confirmation once the refund has been processed.
Exchanges
We replace items only if they are:
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Damaged
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Defective
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Incorrectly shipped